If for any reason you are not satisfied with a jewellery purchase from the online shop please don't hesitate to get in touch via:

kieranwillis01@gmail.com

Returns Policy

All our orders are individually packed and inspected prior to posting to ensure high quality products are received by our customers. If an order is found to be faulty we will accept returns for replacement jewellery or refunds. The jewellery must be returned for fault checks and a replacement or refund will be sent within 72 hours. Please note, forced damage or evidence of foul play for example (and not limited to) hinge damage will not be replaced or refunded. 

Any returns should be sent to:

Kieran Willis, Ten Over Six Piercing, 11 Worcester Street, Gloucester, GL1 3AJ

Terms and Conditions

• For hygiene and sanitary purposes we cannot accept returns on jewellery that has been worn. 

• Right to return within 14 days of delivery. 

• Before posting an item for return please contact via the email address provided.

• Refunds are inclusive of jewellery costs, postage and packaging is excluded from this. 

Pre-Order Items

Any jewellery purchased on a pre-order will be posted out as soon as stock arrives. Customers will be kept informed as to when the jewellery has arrived in stock and when the jewellery has been posted for clear communication at all times.